In the past Reid was something of a party girl who dated a lot of different men and drank quite heavily. One of the last people to work with her, Matthew O'Connor, stated that she was a true professional who came to work prepared every day and he did not see her as someone who had any kind of addiction problem. He was the co-producer of the made-for-TV movie Vipers, which Reid was in last year and seemed shocked to learn that she apparently had a problem, although her personal life and plastic surgery made more headlines than her work during the last few years.

Her publicist is not saying what specific problem Reid is receiving treatment for, and has also not said whether she would be staying at Promises through the holidays.